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Cracking the Code
Our deep experience working with service professionals provides Gray Matters with a unique perspective on how best to accomplish the mission of “activating” consultants, subject matter experts, and billable professionals!
We’ve “cracked the code” when it comes to connecting with this constituency, ensuring the skills/behaviors are internalized and sustainable for the long term.
It takes a holistic approach, one that is attentive to the many variables that influence behavior. Several keys factors include:
- Keep it simple
- Make it relevant
- Break down fear factor
- Align incentives
- Put process around the basics
- Drive accountability
- Provide 24/7 support
Trust us, there a many more moving parts, but these are just a few of the critical success factors behind Rx.
90 Day reporting for our clients
Gray Matters Group holds itself accountable for helping our clients accomplish their goals. We provide every client with a FREE 90 DAY REPORT on each student.
The 90 Day Report includes the following:
- Comparative before and after skill analysis
- Comparative before and after activity analysis
- Capture of impact examples (qualitative & quantitative)
- Rx Aftercare ROI report
Gray Matters Group also has the capability of providing a long term report that is customizable to each individual client.