Sometimes you need a practiced eye.

Integrate new programs, link new skills behavior to internal processes, and resolve any overlaps that may occur with training.

From business development operations to training development, Gray Matters is your preferred partner.


Our proven methodologies deliver on three key areas of need.

Business Development Operations Consulting

We help you optimize your current business development operations. All too often, organizations have gaps that need attention, and our seasoned team of practitioners/consultants can quickly move a firm from weakness to resolution.

Areas we support include:

  • Business development model design
  • Compensation alignment
  • Role and responsibility clarity
  • Internal system and process definition
  • Pursuit and/or account planning

Rx Skills/Behavior Linkage to Internal Client Development Processes

Once new skills have been introduced, linking these new behaviors to the internal business development process of the organization is critical. Without these linkages, newly learned behaviors go unsupported, and eventually begin to atrophy. Gray Matters works closely with you to ensure these linkages are in place, including:

  • Competency models and performance planning
  • Alignment of compensation and reward systems
  • Executive and management level support systems
  • Internal tracking systems: CRM, contact, management
  • Recognition & behaviors reinforcement
  • Ongoing skill development
  • Executive and management level support systems
  • Accountability and metrics

Internal Rx-Related Training Development

You may already have a significant amount of content and internal training material. The problem becomes integrating these disparate programs into an effective and integrated relationship development curriculum.

Gray Matters has a practiced eye for what it takes to bring these pieces together and make them work seamlessly.  We work with your L&D operation to pull together appropriate content and learnings, while ensuring the training experience is highly impactful and measurable.

Let’s turn your challenges into opportunities.

Contact us today to learn how we can help.