Welcome to Gray Matters Group

Gray Matters Group works exclusively with professional services organizations AND product firms with significant service delivery dimensions. We are dedicated to enhancing the business and relationship development performance of these firms, and do this by providing high impact training, coaching and advisory services. 

Our service offerings are organized to support revenue growth and promote client loyalty. We take a systemic approach to the design and alignment of client development, marketing, strategic alliances, client support, and service delivery functions.

Gray Matters' anchor service offering is called Relationship Xpansion™ (Rx) for Professionals.  The Rx™ experience “activates” client facing consulting and service professionals, so that they are better equipped to engage and support clients, AND recognize incremental revenue opportunities at current and new clients. The ultimate goal...turn rank and file consultants into an army of “mini-rainmakers” or as we like to call them…“mistmakers”.

Gray Matters has delivered Rx™ to over 2500 consultants and services professionals at firms including Deloitte, KPMG, Ingenix Consulting, West Monroe Partners, and many others.   

To access our Rx Business Justification Template, click: 

Rx ROI Template

IT'S HERE!! - New Rx "Mixed Delivery" Offering

Gray Matters is excited to announce the extension of the Rx for Professionals brand through new, more flexible content delivery approaches (classroom, e-learning or both) with enhanced customization…all with the goal of minimizing the impact on billable hours. This new offering delivers Gray Matters' high impact Relationship Xpansion (Rx) for Professionals experience via a combination classroom and/or e-learning environment, with an extended "Rx in Action" Aftercare program.

The NEW Rx also enables us to “tune” the content to meet the needs of the constituency being targeted; marrying Gray Matters more traditional “relationship centric” programming with appropriate “sales acumen”.  And all of it is supported by Gray Matters’ “Rx in Action Aftercare” software platform that automates coaching, provides content refreshes, monitors field activity against student goals, provides executive visibility, and much more. 

Firms may choose from the delivery models outlined below OR mix and match depending on their needs.