David Ryan
David Ryan founded Gray Matters Group in 2002 to address the most pressing issues within the services sector: scalable growth, differentiation, client loyalty, and lack of qualified leads. He knew there was a better way to help services firms accelerate the build out and performance of their revenue generating capabilities.
He leveraged more than twenty-five years of experience across business development, marketing, operations, and executive management to develop Relationship Xpansion (Rx) — one of the industry’s most effective training and coaching programs for billable professionals.
Through Gray Matters, he has worked with some of the world’s most recognizable brands including Deloitte, JLL, Sidley Austin, United Health/Optum, CDW and West Monroe Partners, to name a few. He is a frequent speaker and writer on how professional services companies can enhance the performance of their revenue generation operations resulting in growth, improved profitability, scalability, and increased client loyalty.
David has traveled extensively through Europe, Australia, New Zealand and Southeast Asia. In addition, he holds board and advisory positions with The Cara Program and Old St. Patrick’s Church.
David received his Bachelor of Science in Business from Miami University and resides in Chicago with his wife and twin daughters.
Engagement with David Ryan.
Brian Caffarelli
Brian Caffarelli is an independent consultant and affiliated partner with Gray Matters Group. Brian helps his clients develop sales effectiveness strategies, marketing and “go-to-market” initiatives. He works with clients in health care, human resources, and professional services fields, providing a variety of marketing and sales-related services, including lead generation, marketing communications, sales management, sales training, and sales coaching.
Brian enjoyed a twenty-three-year career with Hewitt Associates, one of the world’s largest human resources services firms. He served in several key executive and business development positions.
Brian served on Hewitt’s nine-member executive committee for nearly a decade. He led Hewitt’s global benefit outsourcing sales force, developed the company’s sales training curriculum and led training of more than 500 salespeople and client relationship managers.
He was an instrumental member of the core team that spearheaded Hewitt’s initial public offering in 2004, and he served as the Chairman of the firm’s Stockholder’s Committee.
Brian is a member of the board of directors of World Chicago and the board of trustees for St. Martin de Porres High School in Waukegan, Illinois. He is an adjunct faculty member of the Lake Forest Graduate School of Management and a frequent guest lecturer at the Northwestern University Center for Leadership and Organizational Change.
We activate service professionals to contribute more to lead generation.
We found Gray Matters Group with one goal: activate professionals to unlock value from their relationships.
Through GMG’s Rx Program, we empower the other 90%—your front line: billable/non-billable service professionals, to expand their relationships—deepening client loyalty & driving scalable growth for your firm.
We developed Rx,
built from experience,
to change the game for the services sector.
Our facilitators are seasoned business leaders
who bring real world experience.
Loyalty
new contacts created at current clients
past relationships refreshed
new leads generated
Minimum
Average
vs. Rx training $ spent
Don’t miss another growth goal.
Schedule a free 30-minute growth assessment today.
get in touchThere is a space
between black & white.
excel & results accelerate—
it’s the ‘gray’ that matters!
Gray Matters Group Managing Partner
